Contacts
Contacts
We are always in touch and ready to help you choose the perfect tour in Kazakhstan.
Phone
Address
Working hours
How to contact us
You can call us at +7 (708) 507 00 95 or email us at info@toor.kz. We are located at: 118 Shevchenko St, Almaty. The office is open daily from 9:00 to 20:00 with no breaks or days off.
WhatsApp and messengers
For quick contact, use WhatsApp at the same phone number. In your message, please include:
- Tour destination (for example, Kolsai, Charyn, Altyn-Emel)
- Travel dates
- Number of people
- Your preferences (transfer, meals, excursions)
We respond within 15 minutes during working hours and up to 1 hour outside them. If it's urgent — call us, we're available!
Working hours and response speed
We value your time: we process requests instantly. During peak season (May–September), we recommend booking 2–3 days in advance, but we often arrange tours even a day ahead.
Still have questions about the tour?
Your guide is available on WhatsApp daily — we'll reply in minutes and help you choose the route.
Contacts
Find us on the map
118 Shevchenko St, Almaty